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Noticeboard

THE SURGERY WILL BE CLOSED AUGUST BANK HOLIDAY, MONDAY 26 AUGUST 2019. 

IN CASE OF EMERGENCY CONTACT 111 (URGENT CARE SERVICE)

BE AWARE of non-NHS repeat prescription services

We are aware that repeat prescription services that are not legitimate NHS services are currently being advertised. Be cautious if an individual offers to pick up your prescription for you at a cost.

Anyone signing up to this service should be aware that it is not endorsed by, or aligned to any NHS organisation. Patients will be signing up to a private contractual agreement between themselves and the individual providing the service. We would strongly advise any patient thinking of signing up to this service to ensure that they consider whether it complies with data protection act (DPA) and general data protection regulations (GDPR)  in relation to how their information will be stored and processed.

Any advertisement for a legitimate NHS service offering repeat prescription service will display the NHS logo and the contact details of the organisation(s) providing this.  If you have any questions or concerns about a service that you have seen advertised in your local area, please check with us.

CARE NAVIGATION

Our receptionists are here to help you get to the right service. Please don't be offended if they ask what the problem is when you call to make an appointment. The receptionist might suggest other professionals that could help you such as: Opticians, Pharmacist, Nurse, Family Services or Support Groups. Thank you for your co-operation with this.

When We Are Closed

telephone_brown111 - A New Number For Urgent Healthcare

 

You can ring the surgery 01833 640217 and we will automatically divert your call to the 111 service.

 

NHS 111 is the number to call when you need medical help fast, but its not life threatening emergency.  You should call this number 

 

  • If you think you need to go to A&E or to another NHS urgent care service.
  • Your GP surgery is closed and you need healthcare advice
  • You dont know who to call for medical help
  • Calls to 111 are FREE from land-lines and mobiles
  • 111 is available 24/7 every day of the year.
 
When to call 999
  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain
 
Community Pharmacists

In addition to dispensing prescriptions the large network of communitypharmacies across Co Durham and Darlington provide a wide range of servicese.g. minor ailments, sexual health and smoking cessation services.

 A number of pharmacies provide extended opening hours including opening in the evenings and at weekends, details of all pharmacies in County Durham and Darlington can be accessed via http://www.durhamlpc.org.uk/, click on the‘pharmacies’ link on the left hand side of the home page. We recommend that you telephone a pharmacy to check they can provide the service you need before you set off.

 

 

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website