Noticeboard

Supplementary Privacy Notice on COVID-19

The Surgery will be closed on Thursday 24 September 2020 from 12:30 due to GP/staff training. We apologise for any inconvenience. In case of emergency please contact 111 service (Urgent Care Centre)

***

OPEN SURGERY TEMPORARILY SUSPENDED

 

This is a precautionary measure in relation to the Coronavirus Pandemic

 

We will now be conducting our consultations via telephone.

 

Please contact the surgery through "econsult" or call reception and ask for a telephone call back with a GP. We envisage being able to resolve many problems in this manner, however, please be assured that if the GP needs to see you face to face, they will advise you of this on the call and book you in appropriately.

 

We have made this decision as a precautionary measure to keep our patients and team members safe.

 

We appreciate your understanding, Old Forge

CARE NAVIGATION

Our receptionists are here to help you get to the right service. Please don't be offended if they ask what the problem is when you call to make an appointment. The receptionist might suggest other professionals that could help you such as: Opticians, Pharmacist, Nurse, Family Services or Support Groups. Thank you for your co-operation with this.

When We Are Closed

telephone_brown111 - A New Number For Urgent Healthcare

 

You can ring the surgery 01833 640217 and we will automatically divert your call to the 111 service.

 

NHS 111 is the number to call when you need medical help fast, but its not life threatening emergency.  You should call this number 

 

  • If you think you need to go to A&E or to another NHS urgent care service.
  • Your GP surgery is closed and you need healthcare advice
  • You dont know who to call for medical help
  • Calls to 111 are FREE from land-lines and mobiles
  • 111 is available 24/7 every day of the year.
 
When to call 999
  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain
 
Community Pharmacists

In addition to dispensing prescriptions the large network of communitypharmacies across Co Durham and Darlington provide a wide range of servicese.g. minor ailments, sexual health and smoking cessation services.

 A number of pharmacies provide extended opening hours including opening in the evenings and at weekends, details of all pharmacies in County Durham and Darlington can be accessed via http://www.durhamlpc.org.uk/, click on the‘pharmacies’ link on the left hand side of the home page. We recommend that you telephone a pharmacy to check they can provide the service you need before you set off.

 

 

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website